Nando's Comaro Crossing - poor service and poor promises

Last Friday, 27.11.2020, I placed a delivery order for a Chicken Pita with Cheese and a side order of chips, as well as a 1/4 Chicken with a side order of Coleslaw at 17h24. Per the SMS I received confirming my order it was stated that I could expect delivery of my order at approximately 18h20. At approximately 18h34 I phoned to inquire about my order and was greeted by name and was told that my order was ready to go out for delivery. By 19h00, still no order delivery at which time I phoned again and was told that my order was out for delivery. At 19h21 I phoned again and again was told that my order was out for delivery and should arrive soon. It eventually arrived at 19h32. From the timeline above, it took Nando's Comaro Crossing two hours and 15 minutes to deliver my order. On delivery I paid for the order and took the food inside to unpack and plate up. To my HORROR I found that the food delivered was not what I ordered. the food we received was 2 x 1/4 Chicken and a side of wedges. At this point, 19h35, I phoned Nando's Comaro Crossing to complain about the above and received no answer. I phoned again at 19h37,19h38h and 19h39, but my calls were unanswered. At this time, because my wife and I were so hungry, we decided to eat what was delivered. But there is more. On 28.11.2020, I received a call from the manager of Nando's Comaro Crossing, apologizing for what had transpired the previous evening and wanted to have our correct order delivered to us free of charge that day. I told the manager that I had plans and that it would be appreciated if this could be done at approximately 17h30 on Sunday 29.11.2020. He said that he would ensure this this would be done. I am still waiting for that order. So you can't even rely on the word of the Manager at Nando's Comaro Crossing neither.