CS
Claudine S

1 reviews | Active since Aug 2017

08 Sept 2017, 08:47

Nando's birthday special is gimmick!

As a loyal Nando's customer I was very excited when birthday special was advertised the month of September. I live in Northern Suburbs and I have been trying to purchase your birthday special for past week. I went on Monday night, Understandably it was sold out(Brackenfell and Durban rd). The next morning I phoned the Edward street branch, at 10:12 they sold 77 already, how on earth could they sell out within 1st half-hour after opening. Today I went 2 both branches in Bellville, just after 10, both sold out. Really? Is this only a gimmick or are you really selling out so fast. Surely as a lunch time meal you don’t sell out within 1st half-hour after opening.

I am very disappointed, I feel this is a gimmick and not real at all

0
Replies (1)
Nando's
Nando's's reply08 Sept 2017, 11:09
Official

Dear Claudine,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

Chad Derbyshire

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)