EK
Elize K

1 reviews | Active since Jun 2017

18 Dec 2018, 14:35

Nando's bad service

Poor service. Order delivery. 1 and a half hours later and they still haven't showed up. When we phoned we couldn't cancel order or get discount for when ever the cold food would arrive...

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Replies (1)
Nando's
Nando's's reply18 Dec 2018, 17:07
Official
 Dear Elize, 

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, 

The Nando's customer care team 

Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)