JK
Janino K

1 reviews | Active since May 2019

16 May 2019, 19:04

Nando's Adderley the worst ever

Disgusted by the level of service & good served from Nando's Adderley Street Cape Town Note this is not the first time but the 5 order placed and complaints made to the store. I make regular coparate Orders at this store for staff lunch and every time I order I just get more disgusted for food to be so tasteless and looks like my order was just thrown in a box for my dog honestly. Today I walked in order a burger meal paid like R75 the burger had no sauces, the role was hard and wedges burnt I have pictures avail took it the store once again complain only them to ask me do I want a another burger ???? is it my job to place a order twice what a waste of time and money. I will never order from them again.

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Replies (1)
Nando's
Nando's's reply17 May 2019, 18:44
Official
 Dear  Janino

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, 

The Nando's customer care team 

Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)