Nando' s refusal to serve Nandos quality

Rooihuiskraal really has zero appreciation for the amount of money we pay for their food. I ordered via Mr Delivery and made the effort to call them to ensure they got my order correct but to my surprise it came in an exact way that I said it must not. Not sure if it was out of spite. THEY keep serving dry chicken with raw sauce on top and when you order hot with extra sauce, they serve extra hot raw sauce instead. It is a shame how much money we spend on Nandos only to get dry chicken with raw sauce poured ontop