Nando's owes me money and manager rude

Helo Peter<br> <br> I went to Nando's to purchase a meal. The cashier rang me up and then the till went off as it was faulty.<br> The funds came off my account and I showed the manager Feroza. She then said that it will be credited to my account and rang up the meal again. I THEN SHOWED THE MANAGER that the amount came off twice.<br> She told me it is not reflecting on the system so come back in the week when it is and I could get my money back or she would credit my next meal..<br> I returned in the week and she had not notified anyone else about this so I had to wait 30 min for her to come back. When se eventually comes back and after I ordered my meal tells me SHE CAN'T CHECK HER SYSTEM AND that i need to get a bank statement at 5pm after I show her again on my cell phone the amount coming off. SINCE WHEN DOES NANDOS ASK FOR BANK STATEMENTS!!<br> I explain that it cost me R50 rand, more than my meal to get a statement and in front of 12 people makes me feel so ******* about the situation like it was my fault she took the money off twice.<br> <br> I was about to pay for my order bu could not bear her unproffesssionalism so left.<br> <br> SO NANDO'S STILL OWES ME MONEY AND i LEFT THERE UNHAPPY AND VERY HUNGRY!!!<br>