1 reviews | Active since Mar 2009
Nando's Grandwest disapoints
<p>went to Nando's in Grandwest. We all know Nandos is the not the cheapest take out's but you do know that u get fresh food when u going to pay that amount of money. I ordered a 1/4breast rice and 2 mealies. I asked for extra sauce on my chicken. After waiting over 20 minutes for my food. My Mielies were frozen on the inside (so use aren't using fresh Mielies?) then i opened my food got a SKIMPY piece of breast no extra sauce. Took it back and instead of putting it on the grill again with a little sauce they covered my entire piece of chicken with sauce. A whole lot of sauce! 15minutes later my VERY HOT(WARM) Mielies were done. And to only see they did not replace the Mielies that I bite on but just heated it up. So this resulted in my Mielies being totally soggy and tasteless. I have never been this disgusted by ur food before. Went to the counter told the staff and everyone just stared at me. When I said I would lay a formal complaint the manager just shook his head!! The worst part was that I bite on 1 mealie and my sister on the other. When we got it back we didn't even know who's mealie belonged to who. </p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)