MS
Manny S

1 reviews | Active since Aug 2018

11 Aug 2018, 17:57

Nando s eastgate bad service

Absolutely bad service and food quality at nando s eastgate. I have been there on saturday 11th aug 2018 and ordered my usual family meals as i always do at westwood nando s but staff are rude and my food came to my table cold. My wife and kids ordered a tropical sunset drink which was given at almost the time that they ve had their meal finished.

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Replies (1)
Nando's
Nando's's reply12 Aug 2018, 15:18
Official

Dear Manny,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)