1 reviews | Active since Apr 2012
Nando's cape road serves a cold meal...
<p>So we order our meal ( Take-out/drive-thru), the employee at the "pick up" window says there is 8 minute waiting time for the mielie, we oblige and find a parking.</p> <p> </p> <p>a little before the 8 minutes is done, the employee brings our meal, we get home which is about 5km away. The mielie for which we waited was ice cold, the garlic bun was cold and chewy = stale! Hoping that's the worst of it, unpack the Breast 1/4 chicken and the wing of the portion is as ice cold as the mielie.</p> <p> </p> <p>i would like to know why our meal wasn't made fresh, especially since requesting a waiting period?</p>
Dear Shaun,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Dear Shaun,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)