IS
Ivy S

1 reviews | Active since Jul 2018

06 Jul 2018, 18:43

My transport me because of Nando's

Evening , I went at nando's Jubilee Mall, with a voucher that I was given at work,when I get there I waited about 20 min without feed back since they taken it, when they come back I was told that is not working, been given this vouchers for quite some time, used them before, had to pay cash. Then had to wait again more than 15 min for my order.

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Replies (1)
Nando's
Nando's's reply07 Jul 2018, 15:52
Official

Dear Ivy,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)