ND
Natasha D
1 reviews | Active since May 2017
19 Mar 2021, 12:47
My food was prepared incorrectly .
Sad part is that I even bothered my self to go direct on there website to give them my review about the inconvenience and they asked me send email till today I dont even know if they got that email or not because nobody got back to me to say what is the way forward . As for this experience I do not recommend nandos to anyone because they just dont care to them is just about the money not customer care. .
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Nando's's replyOfficial
19 Mar 2021, 18:03 Dear Natasha There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: **********Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply19 Mar 2021, 18:03
Official
Dear Natasha There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: **********Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)