TB
Tshomarelo B

1 reviews | Active since Feb 2019

28 Feb 2019, 16:46

my disappointment in the service Nando's is providing me with

Good day

I feel like by now as Nandos (Florida) you know what my problem is, I have called and emailed you guys countless times but i will go ahead and explain again. The food i ordered was not delivered but the money was deducted from my account, i would like to point out my frustrations and anger towards your services. i have provided you with all necessary proof that money has been deducted from my account and my bank has confirmed that too and it cannot be reversed. i am highly disappointed in the service i am getting or is it because the amount i am inquiring about is inferior? but the fact of the matter is that its my money i work hard for it no matter how little it is.

I have decided to take further steps regarding this matter since i am a customer of no value to you.

Kind Regards T Bogatsu

0
Replies (1)
Nando's
Nando's's reply01 Mar 2019, 11:20
Official
Good Day Tshomarelo

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 10pm (Including public holidays)