jR
johan R

1 reviews | Active since May 2011

15 Jun 2015, 08:17

Money hungry Nandos

Loadshedding struck last night which meant take aways. As our nandos had no power we headed to our second choice nandos only being second because of location. However after last night I can homestly say they wont see us again. It was clear they were cashing in on loadshedding and delivering what they saw as acceptable. Our order 296 was simple yet they left out the rice, the mielies came out of a microwave and was not grilled or basted and ice cold...the chicken was not nandos style or hot for that matter...the fact that we asked for extra sauce means there was none...even the chicken strips and rice was dry and disgusting. No electricity and no nice meal either..u only in it for the money it seems and not the mandos taste or style of service.

0
Replies (1)
Nando's
Nando's's reply15 Jun 2015, 11:31
Official
Hello ******tsjr,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)