1 reviews | Active since Jan 2013
Missing Food (Drive-thru)
<p>I went through the nandos drive thru in Lambton aroun18:30 (09/11) and ordered the following:</p> <p> </p> <p>1. 1/4 chicken, chips and a roll (mild, extra sauce and peri chips</p> <p>2. Extra roll</p> <p>3. Chicken strips, rice and veg (mild, extra sacue)</p> <p>4. Sharing peri wedges</p> <p> </p> <p>I collected my order and proceeded home to Orange Grove. When I arrived home I saw that I did not receive my chips which was very irritating as that meant one of my family members did not receive they're order and I had to find an alternative. I also did not receive any extra sauce in any of the meals that I ordered and paid for.</p> <p>I am particularly unhappy because I waited so long (almost 15min) in the drive thru for my meal only to go home with an incomplete order!!</p>
Dear ,Jezreel
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear ,Jezreel
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)