Miraculous missing of items
Hi,
I am not sure how this works. almost everytime we order food there is always items missing. when i call the branch today the lady told me to call the complaints line. when i called the complaints line it just rings.
First time i ordered, Quarter Chicken was missing Second time, Chips were missing Today again, Chips were missing. my colleague checked the packet with the driver. thats when she notified him the chips are missing. he said he will go back and fetch the chips and the shop is not even aware of the chips being missing and lady that my colleague spoke to said she packed the bag herself and the chips were in it.
We have camera's on our premises you are more than welcome to view the footage.
We have always been ordering from Belgravia and always enjoyed the food. since there is new management we feel the service has gone down terribly. even at times when we do eat in the tables are dirty until you have to ask someone to come and clean.
I have started to go to Rosmead but my colleagues are unfortunately stuck with Belgravia Road as they order in.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)