1 reviews | Active since Nov 2014
Managers that treghten customers
It really baffles me when u find a manager who seems to think that he owes me something and who can make a surreal statement such as dont be surprised if we dont take your order again. I called Nandos this morning around 09:30 making orders for our team then the company decided that they would issue brkfast thus called before 10 still and cancelled and now abt 20min ago I just received a msg from the delivery guy from the manager to tell me that I shouldnt be surprise if they dont take my order. I actually asked if they had prepared the order before cancelling and i was told no and now this falix manager who has not responded to my previous complain on burnt meat. If Nandos is going to sell out their franchise they need to make certain that they give it to people who share the same vission and mission in terms of customers service. Its really imperative because this guy is utterly rude and yet they cancelled our order yeserday coz they had no electricity
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)