1 reviews | Active since Jun 2010
Manager cant read his own specials
Went to Nandos Scottburgh. Went in and asked for menus as we were going to sit down and eat..No menus! Ordered food including a kiddies meal, got the kiddies meal but it was mild! Who gives a kid mild food? Sent it back and got the stare of death from the manager can only wonder what he did with my kids meal after that. Asked for extra halumi cheese and only got it when we were almost done eating. Before we went out we asked for the paddle pop that should come with the kiddies meal and was told we didnt ask for a paddle pop when we ordered, isnt this part of the kiddies meal??? Asked the manager and got the stare of death again but decided to take the manager to the display where the special is advertised and asked him to read it but he still resisted to gave the paddle pop. Had to make a scene to get what I paid for and what was advertised. The food was not bad but your staff and manager is incompetant.
Dear Johan.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Dear Johan.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)