1 reviews | Active since Mar 2009
Manager allows poor service
I order the strips and rice… and wanted the extra portion or strips as I usually order. Meaning Strips and rice as normal in one box and a separate box with strips…. This is how I have been getting this order for years from other Nando’s branches When I ask the staff what happened I was told this is how they do it… But I disagreed and asked for the manager. The manager then argues with me and said it’s correct. I them also ask about the making of your lemon crushed ice drink and what you put inside because we saw them use lemon twist (Don’t think this is the correct recipe)…. I asked for my money back and left. I think this was one of my worse experiences I have had in a long time!!! Left going home with nothing to eat….
Dear Jacques,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,
Dear Jacques,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,