MB
Minesh B

1 reviews | Active since Dec 2015

06 Dec 2015, 14:00

Manager aggressive towards customer

dining at midway mews has been a complete nightmare. With flies flying around our food as we sat down to eat, we suggested that an alternate measure be put in place to get rid of all the flies as we could not eat in peace without having to swot flies every second. The manager then any a message with the waitress telling us that if we feel a machine should be put in place to eat comfortably at the store then we should donate it ourselves. I hate the fact that the manager addressed my family and I in that manner. That was absolutely rude!

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Replies (1)
Nando's
Nando's's reply07 Dec 2015, 08:53
Official
Hello minesh0569,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Best regards,