1 reviews | Active since Jun 2019
Lizzie manager at Nando's Florida is dishonest!
The manager, Lizzie, at Florida nandos is ********* and not a person of her word! She did the nando's brand an injustice as she makes promises to customers to try and correct matters when they have messed up but then doesn't deliver and is near impossible to get a hold of her to follow up once you've realised she's broken her word. She promised I would receive a free meal with a refund for the inconvenience caused and only the refund was sent with the driver the following day. I have no issue with not receiving the goods but I didn't ask for it, Lizzie offered and I accepted. It's neither acceptable to mislead or deceive customers nor is it honest.
This is also the 4th it has happen to me and my family and there seems to be no consequence for neither Lizzie or nando's. None of them care really! They treat you like you are just another joke in one of their ads!
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)