Lies upon Lies - Nando's Chatworth

I called ********** 855 on the 26/10/2018 at 19:52 and spoke to a lady called Letti(I might be mistaken, could not hear properly) and placed an order for delivery. Everything went fine and order was made and she said she will SMS me an reference number(which I never received). I was not home and on a outing so ordered this for my family at home. She estimated deliery at 20:45. Got home at just before 21:00 and to my suprise ordere hasn't been deliver as yet, I waited till 21:30 and still nothing. I then called the number again and got through to Nando's Chatsworth, spoke to a girl who then called another indian guy who took my cell phone and said he will check up and if I still want my order(like really ?? Y will i be calling ??!!). He says don't worry he will get back to me now now. Guess what ?? No call until today !!! What pathetic service ! Imagine, my family waiting to have supper and no food arrives. I tried calling back but after 22:00 the lines are closed; now, who wants to prepare supper at 22:00, family went to bed without supper because of *********** employess who clearly do not care about there customers and honestly not really sure what they care about. Honestly, I will never be purchasing from Nando's Chatsworth again and I know it won't hurt them in anyway losing one customer but I feel better letting other customers no about this service and I will continue letting people know about this pathetic service recieved.