1 reviews | Active since May 2012
lazy and rude
We placed our order with it added cooldrinks and after 5 minutes decided to try out the new drinks menu so ordered that. Our food arrived on a dirty table, the waitress had to be asked to please wipe the table. She didn't bring glasses till half way through the meal. But we still were waiting for the new cherrytini drink which never came. I sent my sister to enquire and a good while later when we were done eating and about to leave the lady at the counter was on her way so I told her do you want me to drink this now we're done eating and leaving now. She replies by saying she had put a lot of effort into making it and I'm going to waste it. So i said she should not blame me for her poor service but I would like to speak to her manager about her attitude. The manager after hearing what had happened chose to ignore me completely. Walking out angrily I told the cashier she is more then welcome to enjoy the drink as I do not want a refund I did not come to the restaurant to get a refund. I mean a simple \I'm sorry we made a mistake with the order\" would of been fine but the attitude irritates me they need to understand we'rePAYINGCUSTOMERS they are not doing us a favour it's their job."
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)