MB
Michael B

1 reviews | Active since Mar 2014

27 Feb 2015, 11:21

Late delivery service Bad attitude

i placed my order to be delivered to my work it arrived after 2 hours after i placed the order i kept phoning they kept making excuses they eventually put the phone down.. i demanded them to cancel the order and they never still pitched up. they couldnt care what i was saying or anything.. and plus when the food came it was ice cold couldnt even eat it. FIRST AND LAST TIME ILL ORDER FROM BRUMA NANDOS BAAAAAAD SERVICE. <br>

0
Replies (1)
Nando's
Nando's's reply27 Feb 2015, 12:44
Official
Hello Madmike22,

Thank you for taking the time to submit your complaint through the Hello Peter website.

We have logged your complaint, with interaction number CAS - 60291

Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.

Yours Sincerely,

The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays