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Muntu M

1 reviews | Active since Oct 2016

25 Jan 2019, 11:42

Late delivery from Nandos Rivonia as usual..

I've been waiting for my order for more than an hour as per usual.. Nandos takes forever to deliver and they never take blame.. i bet Nandos Rivonia is the worst. If you want your order to arrive at 13:00 then you must order at 8am to be on the safe side...what a disgrace.

0
Replies (1)
Nando's
Nando's's reply26 Jan 2019, 12:27
Official
Dear Muntu,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

Your experience at Nando’s Rivonia is therefore of great concern to us and we thank you for taking the time to bring it to our attention. Every issue that is raised through our Chirp Line is sent along to the relevant division, where it is investigated and dealt with thoroughly. This situation is no different, and we will do our very best to ensure that it is remedied, so that we can squawk with pride once again.

We hope to welcome you back at a Nando’s restaurant soon, so that we can show you what the real Nando’s experience is all about.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)