1 reviews | Active since May 2014
Late Delivery - Cold Food
Phoned the Bedfordview Branch for a quick lunch, received my SMS with my delivery time as I needed to be at my next appointment. <br> The food took 1 hour to get to my premises. The chicken was cold, the chips were stale as they had been sitting for an hour and to make things even worse I specifically requested change for R100.00, the driver had no change and I had to somehow come up with R10.00 otherwise I would have essentially paid R30.00 for both my meal and delivery. <br> <br> My patience is wearing thin. <br> About a month ago I also ate the same branch when I had received RAW chicken. I was fairly compensated for my meal and could have easily had a strong case and taken it further then the manager had liked. <br> <br> Please sort out the above, I enjoy Nandos and it is by far my favorite fast food outlet. However as a customer you can only get to a certain point in which case I am slowly getting that point.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando's restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando's restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)