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Nqobile S

1 reviews | Active since Nov 2013

09 Mar 2018, 14:39

Late delivery and Incomplete food

This is the worst Nando's to order from. We placed a order for delivery at 09/03/2018 11:40am and we where told the food will get to us at 12:30. But the food arrived at 13:30. To top it all the food delivered was incomplete. So we phoned and told them at 13:30, the missing food came at 14:30. This is not acceptable.

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Replies (1)
Nando's
Nando's's reply10 Mar 2018, 10:38
Official

Good day Nqobile

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (Including public holidays)