1 reviews | Active since Aug 2017
last time ever for Nandos
<p>Lunch time and I am hungry. I go to Nandos but the queue is a little long so I decide to go elsewhere. But Nandos is a little cheaper and my favourite food. So I join the queue. Get my order in and sit down. 20 minutes passes. Taking long .... but they are busy so, fair enough. Nandos is worth the wait. 25 minutes and I get my hot burger, chips and a coke. Worst meal I have ever had the misfortune to pay for in my life. The patty was burnt, small, thin, and dry almost to the point of being crispy. The chips? Were no better, small little pieces of chip, brown, overcooked so they were just shells of chips. The coke was nice, cold, and it tasted like coke, so there was some solace.</p> <p>It prompted me to go so far as to create an account here that others may be aware.</p> <p>I will wait for good food. I find it unvelievable that you make me wait, while you take the time to burn my food properly.</p> <p>I have heard it said before that South Africans vote with their feet. Until now just something people say. Now , however, I get it, my feet will not be expected to carry me into another Nandos. I will not ask it of them.</p>
Dear Jason,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Dear Jason,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)