Lack of customer knowledge
I drove all the from Eastgate mall to trade route mall in Lenesia with the anticipation of eating from a Hallal Nandos, unfortunately I had to leave without finishing my food. first of all, the chiken was poorly done, I requested for it to rectified. It toke them 15 minutes to return the chiken in the exact state that I requested them to sought out. upon requesting to speak to a manager, he failed to attend to my need saying that he will have to call his manager. The useless guy came, instead of listening to what am suggesting he should do, he chose to argue wit me, it's at this time I decided to just leave the store n left, it actually explains why the store was empty, I will never go to that store anymore n will make sure all mi friends know about this poor attitude I expirenced wit the store.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)