AB
Ashley B

1 reviews | Active since Nov 2017

13 Nov 2020, 19:58

Kimberley’s Nando’s branch has got to be the worst.

Worst service ever. Only one person at the till, with long a queue. I ordered via phone for collection, had to wait 2 hours for my food. At the store the manager does not even assist the workers, he stands around making coffee.

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Replies (1)
Nando's
Nando's's reply14 Nov 2020, 13:39
Official
 
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.