LZ
Lindiwe Z

1 reviews | Active since Jan 2016

27 Mar 2016, 11:49

Kicked out of Nandos

We (my family and I - 7 of us) were at Maponya mall and decided to go eat. <br> <br> We were 5 adults one 12 year old and one 6 year old boy. My 6 year old nephew did not want to eat what we wanted to eat, Nandos. <br> <br> So we bought him his Mcdonalds meal and we all went to Nandos. Susan (waitress) and Rejoice (Manager) told us that we would rather leave the resturant than for my nephew to enjoy his meal with us at Nandos.<br> <br> We had spent R600 at the same Nandos Resturant the day before and were willing to do the same. <br> <br> We have been loyal Nandos customers from since I was very young. So from today we shall forever remember that our R600 was not accepted at Nandos for a mere R29 meal from McDonalds. <br> <br> They have killed our every second weekend tradition of eating breakfast at Nandos. <br> <br> I am very very dissapointed at Nandos and I dont know if I (or anyone in my family) will ever walk into a Nandos resturant ever again.

0
Replies (1)
Nando's
Nando's's reply29 Mar 2016, 08:59
Official
Hello lpzondo@,

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will respond to your complaint shortly.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)