Invisible Side
I have tried to contact the branch directly but to no avail so I thought maybe this will get some attention. I ordered a burger meal which on your menu states: burger and single side and beverage amongst a few other items. Please advise where the "invisible side" is since I still cannot find it in one of the 2 bags I received. Can I advise anyone ordering from your shops to keep the orders small since items get lost with too much information/items ordered at once? I don't mind paying R65.10 for a meal but for a burger only and beverage is a bit of a ripoff.
Helpful (0)
Replies (1)0
Replies (1)
Nando's's replyOfficial
28 Oct 2017, 15:46Dear Sam ,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,
Nando's's reply28 Oct 2017, 15:46
Official
Dear Sam ,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,