sN
star N
1 reviews | Active since Apr 2013
30 Mar 2022, 13:28
Inefficiency has a ripple effect
Hi I am still waiting for an order that I ordered at 11:55 and it is 13:30 right now. My managers are hungry, have been hungry Your inefficiency makes me look inefficient Disappointed right now Your staff at Westville mall keep saying they can't contact driver because he drives a s****** and he won't answer if I want expected ETA. I am an angry face emoji, angry red face. Sort yourself out Westville mall Nando's
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Nando's's replyOfficial
30 Mar 2022, 15:36 Good day, Star There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply30 Mar 2022, 15:36
Official
Good day, Star There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)