1 reviews | Active since Mar 2015
Incorrect order taken by trainee cashier
<p>I ordered from a trainee cashier "quarter chicken chips and a roll" my exact words. The cashier (Simeliwe)took the order I paid the exact amount for the quarter chicken chips and roll which is on their menu R49.90. Upon arrival of my order there was no roll when I asked the lady who brought my she called the cashier and the cashier said that Yes it was a mistake But I have to pay for the roll. I asked to speak to the manager(Thandazani) which he said that Yes I must pay because it's just a mistake made by the cashier with an attitude on top of that. I asked if it was my mistake I got no answer.</p>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. We do apologise for the delay in response, due to a technical error. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. We do apologise for the delay in response, due to a technical error. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***