1 reviews | Active since Sept 2013
INCORRECT ORDER DELIVERED
I'm very disappointed at the service that i have received from Nando's Leaping Frog. Everytime me and team place orders they seem to deliver incorrect orders and the staff is not accommodating and the manager (Happy) doesnt listen to customer. I placed and order and it took 1 1/2 and i work less that 5km from the store to be delivered and again it was an incorrect order. We called Nando's and they wanted to justify the order that was incorrectly delivered and the Manager (Happy) said they were too busy to deliver the order, WHAT THE HELL?? Is this the kind of service that we paying for? We spend almost R500 per order when we order and yet we are receiving the worst service? Again the 2 orders that were outstanding were incorrect AGAIN!!!! AND THE DRIVER JUST LEFT THE ORDER THERE AND LEFT!!!!
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,