RP
Renata P

1 reviews | Active since Oct 2015

24 May 2018, 15:22

Incorrect Order

I ordered via Uber Eats and the food arrived on time which I am happy with. I have order so many times with no problems. But on Saturday 19/05/2018 all i wanted wanted was normal spicy rice but instead I got the rice with RELISH on it. The RELISH is very horrible and I don't understand why do we have an option to select what we want from the menu just for you guys to give what you want?????? I have complained on the Uber Eats App already but I did not get a reply. So I will complain everywhere until someone replies to me!!!!!

0
Replies (1)
Nando's
Nando's's reply24 May 2018, 17:16
Official

Hi Renata

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

Nando's Customer Care Team

Best regards,