SM
Shiralet M
1 reviews | Active since Nov 2009
28 Apr 2015, 11:44
INCORRECT ADVERTISING
Nando's had a huge campaign for Freedom day 20 rand for either a 1/4 chicken and chips or burger and chips I So imagine my surprise when my family and I went to cash in on the deal and was told the special is still on but you need a voucher Where in or on the advert did it say or mention a VOUCHER - I had my son look on the website and this was not the case as well It would seem certain Nandos wanted vouchers and others did not as a relative got her with no hitch but a few of us were left disappointed as much as we loved the advert and the campaign we were left short changed next tym please have your t&c as this was very disappointing
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Nando's's replyOfficial
29 Apr 2015, 11:20Hello maraissp,
Thank you so much for getting in touch with us. We love hearing from customers that get involved in our campaigns, especially those that are both fun and important, such as our #Vote Chicken vs #VoteBurger Freedom Day promotion.
Unfortunately, this campaign was such a hit that a few of our restaurants had quarter chickens/burgers practically walking out the door. It's as if they were exercising their right to freedom. Fair enough, we say.
But we're sorry that you weren't able to get your hands on your favourite meal. If the craving won't subside, you can still pick it up for the ordinary price at your nearest Nando's.
We look forward to welcoming you back again soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Thank you so much for getting in touch with us. We love hearing from customers that get involved in our campaigns, especially those that are both fun and important, such as our #Vote Chicken vs #VoteBurger Freedom Day promotion.
Unfortunately, this campaign was such a hit that a few of our restaurants had quarter chickens/burgers practically walking out the door. It's as if they were exercising their right to freedom. Fair enough, we say.
But we're sorry that you weren't able to get your hands on your favourite meal. If the craving won't subside, you can still pick it up for the ordinary price at your nearest Nando's.
We look forward to welcoming you back again soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
Nando's's reply29 Apr 2015, 11:20
Official
Hello maraissp,
Thank you so much for getting in touch with us. We love hearing from customers that get involved in our campaigns, especially those that are both fun and important, such as our #Vote Chicken vs #VoteBurger Freedom Day promotion.
Unfortunately, this campaign was such a hit that a few of our restaurants had quarter chickens/burgers practically walking out the door. It's as if they were exercising their right to freedom. Fair enough, we say.
But we're sorry that you weren't able to get your hands on your favourite meal. If the craving won't subside, you can still pick it up for the ordinary price at your nearest Nando's.
We look forward to welcoming you back again soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Thank you so much for getting in touch with us. We love hearing from customers that get involved in our campaigns, especially those that are both fun and important, such as our #Vote Chicken vs #VoteBurger Freedom Day promotion.
Unfortunately, this campaign was such a hit that a few of our restaurants had quarter chickens/burgers practically walking out the door. It's as if they were exercising their right to freedom. Fair enough, we say.
But we're sorry that you weren't able to get your hands on your favourite meal. If the craving won't subside, you can still pick it up for the ordinary price at your nearest Nando's.
We look forward to welcoming you back again soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,