1 reviews | Active since Mar 2015
*********** staff
Yesterday i went into the store and ordered full chicken cut into 8. I got home and there's only 7 piece and I'm in short of 1 thigh. I called and reported the matter to Ashley, who took my address details in order to rectify the problem. He didn't' know what time the driver would be back in order to deliver my missing piece. An hour later Humphrey called, asking me to come and fetch it because drivers are not working on Sundays. I'm like sorry dude there's no way i could come there whilst you promised to deliver and i was also out of my area whilst family awaiting 1 piece. He said there's nothing he could do and how sorry he was. I'm sorry too because i promised that i will report this matter, and he didn't' budge. I'm sorry too because when I came back home there was no delivery done . I'm sorry too because I'm still waiting for that missing piece even now. I'm sorry too because i missed my lunch because of 1 piece. So sad.
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -61310
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -61310
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
