TS
Tshepo S
1 reviews | Active since Jul 2018
13 Feb 2019, 18:31
Incompetence and bad attitude
I have never been so disgusted and irritated by such a disrespectful and *********** staff member at this eatery by name of Nomthandazo. A so called manager at Sunward Park. She clearly doesn't understand customer service or shall I say core competencies of being a manager. She argued with me instead of taking my order as I had requested an instruction. She made funny and distasteful facial gestures when I was explaining what to do with my order of which I always request from fellow cashiers. I think the training at Nandos head office is not conducive for such staff members. Appalling and no disregard for consumers.
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Nando's's replyOfficial
14 Feb 2019, 15:35Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Nando's's reply14 Feb 2019, 15:35
Official
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.