ZF
Zaakirah F
1 reviews | Active since Nov 2016
12 Nov 2016, 16:36
Incompetecy
<p>Went to Nandos with my husband and son ordered a full chicken meal with EXTRA SAUCE. My husband repeated the order 4 times at the drive through where you place your order. At collection of our order he asked if they put in extra sauce the lady rep**** yes, he asked if she was sure and she said yes. We then drove off and never checked as our son was crabby. When we got home we found that there was no extra sauce. I'm beyond ****ed off because we stay all the way in St George's Strand. Not the first time we receive this kind of service. So much money for such **** service. Thanks Nandos for ****ing up my lunch. </p>
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Nando's's replyOfficial
12 Nov 2016, 18:29Dear ,Zaakirah
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,
Nando's's reply12 Nov 2016, 18:29
Official
Dear ,Zaakirah
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,