1 reviews | Active since Aug 2013
IMPROVEMENT
My last order with this particular Nandos branch did not go very well. It was an order for delivery, however, by the time I received it, not only was it cold but it was the incorrect cut of the chicken... I was not a happy camper and so I really was not keen to order from them again but decided to give the branch the benefit of the doubt. WhenI called, I specifically stated that I had waited very long for my previous order and did not want to wait as long today as I was starving! they heard me and I wasn't even ready for the speed at which Moses delivered my meal. Well done! thank you for taking heed of customer's feedback and complaints and making every effort to better the service.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando's restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando's restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,