1 reviews | Active since Dec 2021
I'm so disappointed at Nando's
I was at Nando's by The Mall of Africa on the 31st of December 2021,where I ordered 3 quarter chicken meal as I was with my family.While my order was delivered by one of the employees ,she lost control and one of the plates broke and the broken piece of the plate cut deep my leg.Because I was bleeding a lot,the manager by the name Qondisani had to call the paramedics who examine my wound,but to my shock they told me that they will take me to hospital but it will be at my cost as Nando's had nothing to do with my injury.I was hurt by your employee while waiting for food I had ordered in your shop ,yet after in hurt ,Nando's has nothing to do with what happened to me in their premises and I'm supposed to cover my medical costs.Is this how Nando's treat their customers?
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays