TR
Tumi R

1 reviews | Active since Sept 2016

06 Dec 2021, 14:37

I'm done here.

I'm so sick and tired of Nandos and their bterrible service at waterfall. I was at drive through and soprinah said I must walk in as their drive through is not operational yet there were no signage.

Also, she said there is no other alternative and that she could not take the orderfor me and take payment from my car. If you're ****** going to inconvenience your customers, make exceptions for whe you have system issue.

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Replies (1)
Nando's
Nando's's reply06 Dec 2021, 15:58
Official
Dear Tumi R, 

 

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

 

PERi-PERily yours, 

 

The Nando's customer care team 

 

Customer care:             *** 

Operating hours:           Monday – Sunday, 9am – 10pm (including public holidays) 


Best regards,