Im absolutely furious with the abysmal service I received from your restaurant via Uber Eats on May 30, 2025

Im absolutely furious with the abysmal service I received from your restaurant via Uber Eats on May 30, 2025. I placed an order at 17:15, expecting delivery by 18:45 as promised. Instead, my meal, which cost a whopping R454, arrived TWO HOURS LATE at 19:15, cold, and completely messed up! This is utterly unacceptable for a restaurant of your supposed caliber, especially since I’m located close to Attlyn Mall. To make matters worse, the driver informed me that he was given the wrong order and had to turn back, wasting even more of my time. This isn’t a one-off issue—this is an ongoing problem with your branch, and I’m beyond fed up. For a premium price, I expect hot food, delivered on time, and correct. Instead, I got a disappointing, subpar experience that left me deeply dissatisfied and frankly insulted. I demand an explanation and compensation for this unacceptable service.