I wrote a review regarding a bad service that I got from them on the 20th of September 2021

I wrote a review regarding a bad service that I got from them on the 20th of September 2021. One of their customer care consultants called me the following day and told me that their manager in North Mead square Benoni will call me with 48 hours. But no one has called me since then. So now I believe it when people say nando's is very ******. I'm not going to buy from them anymore. This is the message they sent me after I spoke to their consultant. Nandos Customer Care would like to thank you for your valued feedback. Your unique reference number is CAS-598704-L3W8N9. Nandos Customer Care ***.