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Premilla M

1 reviews | Active since Nov 2014

29 Aug 2015, 06:40

I WOULD RATHER STARVE THAN EAT NANDOS AGAIN!!!!!!

worst service I have ever had in my life to a point where I will never be able to eat Nandos again. Nando's Yeoville. Never been so messed around before by anyone. Rude, dishonest, horrible service. I used to love Nando's but now I am boycotting all branches because eating your food will remind me of how terribly I was treated by Nandos employees. I know the branch is always busy as it is the middle of Lagos/Harare/Joburg but that is not a good enough reason for the staff to show such utter disrespect. My new slogan: I WOULD RATHER STARVE THEN EAT NANDOS. The people at the Yeoville branch have shown me the middle finger for the last time. I would also like to apologize to the bystanders who witnessed me losing my mind and swearing after the staff at Nando's Yeoville pushed me over the edge. Sorry about that. I won't let it happen to me again as I am staying far away from all Nandos, in all countries. This was not the first time I encountered bad service from Nandos but definitely the last time. <br>

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Replies (1)
Nando's
Nando's's reply29 Aug 2015, 11:04
Official
Hello Milla001,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)