I won't recommend Nandos Leaping Frog even to the dead...

<p>The worst thing to happen to South African society after apartheid was Nandos Leaping frog, which is being led by a bunch of useless managers that is Sarah and Francis.</p> <p> I paid for an order on the 29 November 2016 via my debit card and I received notification that the transaction was done only to be informed the money did go through on their side. I showed the cashier by the name Gundo my notification from the bank who told me that did not mean anything since it did not go through on their side. She went and called her manager Sarah who also told me the same story and it’s actually a problem that has been on going, how I am not the only customer who has gone through such an ordeal. I asked what measures have they put in place to assure customer’s that this does not continue happening? She could not respond to my question instead asked me to swipe again as I won’t be able to get my order. I resorted to paying in cash after they (Gundo and Sarah) had rest assured me that my transaction will be reversed within an hour or so. Exactly 22 minutes after we left their premises I got another notification from my bank that money had been deducted from my account. I immediately called Sarah and told her, she took down my details and said she will look into it and call me back. That never happened. I called her back 4hours later and she said she could not get through to my phone, there was no answer. I gave her my landline number since she was the only one who could not get through to my cell and all the necessary info she requested. A day passed no feedback no phone call. I then called on the 1st of Dec and spoke to a gentleman who identified himself as Francis the manager. Who looked into my query and was able to confirm there was EFT on my card that had been processed and he will get it reversed within 24 – 48hours. On the 5th of Dec I called again asking to speak to an available manager my call was dropped twice. After I insisted on speaking to the manager that’s when Francis came to the phone asking me if my money had been reversed. This confirmed that they knew I was the one calling and they were just avoiding me. He promised to bring my money to my office but hung up before he took down my address.</p> <p> </p>