MH
Minenhle H

1 reviews | Active since Feb 2016

26 Apr 2017, 15:24

I waited an hour for my food

<p>Nandos smith street I waited for an hour for my food...I even told the waitress to check for he never came back but he was serving other customers. People who came after me got their food long ago...I'm really ****ed at this Koz I come here hungry expecting to eat on time...I've never had such service from Nandos in really angry </p>

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Replies (1)
Nando's
Nando's's reply26 Apr 2017, 16:28
Official

Dear Minenhle

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (encluding public holidays)