1 reviews | Active since Jun 2011
I'm just tired now with regards to service
It's not even 2 months and I gotten the same service from Nandos Carlton and embarrassing to my guest .i went to Nandos to go sit and Dine with my guest .she doesn't usually come to joburg so I had just picked her up so we decided to go sit and be serve waiter came politely and took my order which I was happy about counted my chicks before they hatched , I eat vegetarian and she ordered a meal its chicken and salad .the meal I ordered the wrap it came to be burnt filling I took it bak then second time it came burnt again some guy came to me hence a called him an I was angry told him its burned .i was vivid and angry and walked out .again I spent more then 150 and I got **** service then they decide they'd rather go cook my wrap via microwave I them took it as very offensive -microwave don't you know cooking food over micro wave is mistake number one - electrons .whatvupset me was the fact that a manger was there sitting next to me and she never intervened .i was so angry so I walked out of the restaurant .right of admission - this time I want my refund and I want Nandos to call my guest and apologize hence I ended up giving away her food to the security.im tired of this treatment
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)