1 reviews | Active since Mar 2014
I don't know if I should call it bad attitude or poor service.
Good day. I ordered food for delivery grom Nandos Faerie Glen yesterday 11/08/2017 18:05 I spoke to a lady unfortunately I did not get the name... she was kind to mention that my delivery will delay more than an hour I was understanding. From 18:00 I waited till 19:30 I decided to call them just to check how far the driver is.. the lady said he is in Equestria that was just before 8.. I kept calling until 21:00.. I did not get my order and no one had the decency to call me back... I called today spoke to the so called manager around 12 still did not call me back. And yes I was going to pay when they deliver that's not how you treat your customer... it's not the first time I wait hours for delivery and one pay R20.. the boss told me his driver is not coping so I don't think it's the customers problem... They have that I don't care attitude. I called them over 10 times. Not only did you lose a customer but a loyal one. Poor service!
Good Day Riana,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
Chad Derbyshire
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Good Day Riana,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
Chad Derbyshire
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)