AH
Angela Harrison`

1 reviews | Active since Jan 2013

21 Apr 2015, 12:39

I asked what final charges are and they didnt incl

I phoned my order in to Nandos appleton village at 12. at the end of my conversation i asked how much the total was so i knew exactly how much cash i needed . the delivery guy arrives and he now has added an addition R15 to my price so the R100 i had was now incorrect and i needed 105. The 10 was for the drivers tip. The driver or personal at nandos scribbled the Gratuity label out and wrote delivery R15. I asked what my total is that i owed. Please explain the mix up

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Replies (1)
Nando's
Nando's's reply21 Apr 2015, 14:57
Official
Hello angelaharrison,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)